Refund Policy

Refund Policy
At herbsack we guarantee your 100% customer satisfaction. Because we use Fulfillment by Amazon, we share the same return and refund policy as Amazon.com, making returns and exchanges very convenient for you.  

Amazon.com Return Policy

Items shipped from Amazon.com, can be returned for exchange or refund within 30 days of receipt of shipment in most cases. For a refund, the item must returned in the same condition and packaging in which you received it. 

If you are shipping an item over $75, you should consider using a trackable shipping service.
Custom made merchandise is not returnable. Wholesale orders may be returned for credit within 30 days, but no refunds are available on wholesale purchases.
Return shipping is paid by the purchaser.